FRONT · by OARC DigitalFRONT
<2saverage answer time

AI reception that picks up every time — routes, books, remembers callers.

Your front desk never goes to voicemail again.

Not a generic answering service — shadow-trained on your scripts, hours, and VIP list.

STANDBY
OARC 3D · HQ
📞
Incoming…
AI reception · any business
RING
The front desk is the front door. FRONT keeps it open 24/7 without hiring three people.

USE CASES

One brain. Five jobs.

Every ring answered.

No hold music. No voicemail lottery.

24/7coverage
James Cole
+356 21xx
New lead
FRONT · LIVE

Thanks for calling — how can I route you today?

Queue · 0 waitingAvailable

HOW FRONT LEARNS

Shadow the human → extract the spec → trusted agent.

01
Watch 10–20 runs
Record real calls. Mark edge cases. Manager moments.
02
Extract the spec
Trigger · rules · escalation · success = finish line.
03
Trusted agent
Knows the job. Knows limits. Knows when to ask you.

Before you switch.

01 · What is FRONT AI reception?

FRONT is OARC Digital's AI answering service for Malta businesses — answers calls, routes departments, books meetings, and escalates with full context. Trained on your scripts, not a generic call centre.

02 · Can FRONT keep our existing number?

Yes — forward your line or provision a Malta number. Guests dial the same number.

03 · Does it work after hours?

Built for 24/7 — nights, weekends, public holidays. You set who gets paged.

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