ROUTE · by OARC DigitalROUTE
88%+booking rate on qualified calls

AI dispatcher — qualify jobs, assign techs, protect capacity. Like Sameday, built for Malta.

High-value jobs first. Right tech. Clean data on the board.

Not a call centre — trained on your service area, tags, membership, and dispatch rules.

STANDBY
OARC 3D · HQ
📞
Incoming…
AI dispatcher · field service
RING
Dispatch is revenue routing. ROUTE prioritises margin, not just first-available.

USE CASES

One brain. Five jobs.

Urgency, area, job type — scored.

Tags membership, warranty, repeat client.

Autoscored
Homeowner
+356 21xx
Emergency
ROUTE · LIVE

Service area confirmed — prioritising today.

Qualify · Score: highAvailable

HOW ROUTE LEARNS

Shadow the human → extract the spec → trusted agent.

01
Watch 10–20 runs
Record real calls. Mark edge cases. Manager moments.
02
Extract the spec
Trigger · rules · escalation · success = finish line.
03
Trusted agent
Knows the job. Knows limits. Knows when to ask you.

Before you switch.

01 · What is ROUTE AI dispatcher?

ROUTE is OARC Digital's AI dispatcher for field service — qualifies inbound calls, assigns technicians, manages capacity, and syncs to your job board. Built for Malta HVAC, plumbing, and trades.

02 · Does ROUTE integrate with my software?

Yes — API, Zapier, and direct integrations where available. We map your dispatch rules in onboarding.

VOICE AI SUITE · OARC DIGITAL

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