Question 1

Which calendars and booking platforms does it integrate with?

Accepted Answer

Native two-way sync with Google Calendar, Microsoft 365, Calendly, Cal.com, Acuity, Mindbody, OpenTable, ResDiary, and any platform with a public API. Most integrations are live within 48 hours.

Question 2

How does no-show recovery work?

Accepted Answer

If a booking fails to check in, the agent sends a follow-up within 5 minutes asking to rebook. We typically recover 25-40% of no-shows into a future slot — measured weekly per client and reported in the dashboard.

Question 3

Can it take deposits or pre-payments?

Accepted Answer

Yes. We integrate with Stripe, Revolut Business, and most Malta-issued PSPs to capture a configurable deposit before confirming. This alone reduces no-shows by ~30% for clinics and high-end restaurants.

Question 4

Does it handle phone calls?

Accepted Answer

We handle voice via the AI Voice Agent add-on (an extra €390/mo). It answers, books, transfers complex calls, and captures voicemail when humans are unavailable. Most clients route after-hours and overflow calls to it.

Question 5

How long until we see ROI?

Accepted Answer

Restaurants and clinics typically pay back the monthly fee within the first 30 bookings recovered from no-shows or after-hours requests. Most clients hit positive ROI inside the first month.

Question 6

Will it sound natural in Maltese as well as English?

Accepted Answer

Yes. We script and tune the agent on Maltese-English code-switching common in Malta hospitality, and bilingual reminder cadences are configured per client during onboarding.