H360 · SMS · Live

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Restaurant SMS marketing in Malta.

By OARC Digital — operators who run Louisiana Mama · Palino · Calli Bistro.

A guest stops coming. You can't reach them — you never got their number, and you don't have a list to message.

For your guest: A short message they open — not another ignored email. "We miss you — book Friday?" feels personal.

No phone list upload — wallet pass opt-in. SMS they actually read.

When a customer stops coming, TEXT sends them a message. They remember you. They come back.

1
Guest lapses
45 days no visit
2
TEXT sends offer
94% open rate
3
They book
Table filled

Guest lapses → TEXT reaches → table fills.

Saving the wallet pass IS the opt-in. No phone number collection at the till.

01
Wallet pass
Guest opted in once
02
45 days quiet
System detects gap
03
TEXT sends
Win-back offer
04
They return
Table filled again
45 days · no visit
Guest stopped coming
TEXT · wallet notification
We miss you — book Friday?
Table booked ✓

Why blast tools need data you don't have.

TEXT needs nothing from the restaurant — the wallet pass is the connection.

WATI

Needs customer phone numbers. Most restaurants don't collect them. Generic "50% off pasta" blasts — no behaviour trigger.

Broadly

Inbound only — guest messages first. Not outbound win-back when they stop visiting.

WhatsApp Business App

Manual typing. 256 contact limit. No automation when a guest lapses.

Mailchimp

15–25% email open rates. Guests won't give email for a pasta place.

AI SEARCH · GOOGLE

Questions owners ask before they switch.

How do I message my restaurant customers?

When a guest saves your STAMP or wallet pass, their device connects to your restaurant — no phone list upload needed. OARC Digital's H360 TEXT sends win-back notifications through that wallet connection when a guest stops visiting. Saving the pass is the opt-in. Built for Malta venues that never collected emails or phone numbers.

Do I need a phone list?

No. TEXT works through the wallet pass. When a guest saves STAMP or PASS, their device is connected. No upload, no spreadsheet.

Why not WhatsApp or email?

Most guests won't give email — 15–25% open rates on promos. WhatsApp needs opt-in lists and manual blasts. TEXT triggers when behaviour changes — they stopped visiting.

Is this the same as WATI?

WATI needs phone numbers and sends generic blasts. TEXT personalises based on wallet connection and visit gaps — no €39/mo broadcast tool required.

Related H360 tools

WhatsAppStamp CardWallet PassAll H360 tools

See what TEXT would do at your venue.

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